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WHY IT PROS...TESTIMONIALS
Angela ChicoHughes Development Corporation - Vice President, CFO Click the play button below to hear Angela Chico talk about her experience with IT Pros.
“Our company averages over 75-customer service issues everyday in International Trade. Downtime for one of our computers means a good size monetary loss. We depend on IT Pros to come to the rescue. I was recommended by another small business to try IT Pros. For the last year that I have worked with IT Pros, we have never been let down. Their promptness has spared us hours of misery. They enthuse great reassuring attitudes. I am always greeted with: “I can do that”, “no problem”, “glad that I can help you” an “everything will be okay”. In times of stress, those are saving words of grace. Most important however is their technical expertise and thoroughness. IT Pros does it right the first time. Thank goodness IT Pros is there!” Jay Nixon, President, NCO Inc. - Mission Hills, KS “IT Pros is very responsive to our needs. I like the fact that they keep a detailed record of changes made to our system and can back out a change very quickly if an unforeseen problem arises. When we first started using IT Pros we were having numerous problems with external network access. Since they have taken over management of the network, those problems are almost nonexistent. We rate our overall service as excellent!” Joyce Callahan, Office Manager, Promatic Inc, Gower, MO “IT Pros response time and level of service are very good. Your techs are knowledgeable, courteous and reliable. Since using IT Pros we have not had any major computer problems.” Pat Moore, Owner, Firstat Nursing Services, Overland Park, KS “Your response time to our needs is great. If at anytime we are down, you are always here quickly to get us back up and running. Your level of service is always great and the representatives of your company are always courteous and professional. I like the fact the your technicians are very easy to deal with and talk in terms I can understand instead of "computer lingo". Wes always goes above and beyond for us! One time in particular, I was trying to log in from home on a Sunday night and lost connection to my server. I called Wes on his cell phone and we tried to fix the problem with the server at 9:30 PM on a Sunday via cell phone call. We could not get it back up and running. 6:30 AM Wes was at our shop and had us back up a running before our Monday started. If he had not answered his cell phone and tried to help, our Monday would have been a disaster! Rating- Excellent.” Tony Adams, Ownwer, Weaver's Auto Center, Shawnee, KS “Your Technician was great. He told me what was needed and what it would cost. He informed me about the whole process all the way through. I was so happy with how courteous I was treated. Although I don’t know much about how my computer works, I wasn’t made to feel like I was a dummy. My service was so pleasant and definitely less stressful than I expected. Thank you IT Pros.” Aleda Koepke “We brought IT Pros on board just a few months ago and already we can see the benefits. The staff members are courteous and dependable. Their knowledge & professionalism have far exceeded our expectations. After just the first few months we switched to their monthly maintenance and we are thoroughly pleased with the service we are receiving. I would highly recommend IT Pros to anyone seeking outside IT services.” Marcia Baker, Controller, C.A. International Inc. - Lenexa, KS Other Testimonials |
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913-6IT-PROS