Our server management solutions can be customized to fit any business. We offer a number of service components to help keep your in house server systems running 24/7.
To learn more about the components of our server management systems, please refer to the table below
|
| Server Management |
Basic |
Professional |
Premium |
| Support |
|
|
|
|
|
| Unlimited Phone Support |
√ |
√ |
√ |
| Unlimited Remote Control Support |
√ |
√ |
√ |
| Service Availability Monitoring |
√ |
√ |
√ |
| Emergency After Hours Remote Support |
√ |
√ |
√ |
| Unlimited On-Site Support |
- |
- |
√ |
| Maintenance |
|
|
|
|
| Microsoft Patch Management |
√ |
√ |
√ |
| Event Log Monitoring |
|
√ |
√ |
√ |
| Log File Maintenance |
√ |
√ |
√ |
| Drive Space Monitoring |
√ |
√ |
√ |
| Printer Setting Management |
√ |
√ |
√ |
| Quarterly On-Site Maintenance |
- |
√ |
√ |
| Security |
|
|
|
|
|
| User Account Administration |
√ |
√ |
√ |
| File Sharing Permission Administration |
√ |
√ |
√ |
| Security Administration |
√ |
√ |
√ |
| Virus Definition and Prevention |
√ |
√ |
√ |
|
|
|
|
|
|
|
|
|
|
|
|
| Server Application |
|
|
|
|
| Represents the availability of these optional services |
|
|
|
|
|
|
|
| Microsoft Exchange Maintenance & Administration |
Optional |
Optional |
Optional |
| Backup Monitoring and Administration |
Optional |
Optional |
Optional |
| Major Database / Critical Application |
Optional |
Optional |
Optional |