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REMOTE SERVICES
Subscribers to our Computer Piece of Mind Plan receive: Unlimited phone support Help from a real person is always available. Call our office and you'll be in touch with your dedicated support representative whenever a computer related question comes up. Whether you are seeking desktop support or you have a server that is flashing a blue screen, you are just a call away from support. Unlimited Remote Control Support Save time and trouble by using our secure "remote control" software to invite IT Pros to your office. Within seconds an IT Pros technician has the ability to take control of your desktop and either through an online chat or a phone call you can walk a technician through your problem or question while you watch them work. Over 80% of support issues are resolved with a “remote session”. |
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913-6IT-PROS