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About IT Pros

IT Pros aims to be the leading national provider of IT services to small to medium size businesses without a dedicated or complete IT staff. We will strive to achieve this goal by constantly improving the value of our services and focusing on making our customers more efficient, productive, and satisfied with their technology investments.

The Problem

In today’s highly competitive business environment, it’s absolutely critical you can count on your network to be up and running at all times. After all, downtown is just too costly – in productivity, profitability and customer relations. Yet many companies choose to only fix problems, not anticipate and prevent them.

Until now, small businesses often couldn't afford to hire a full-time IT staff member or an outside IT consultant when they had a problem with their computer systems or just needed some good advice. Small business IT support usually defaults to two things: either a tech-savvy friend or an internal knowledge worker who may offer temporary solutions. Neither of these options provide the time, expertise and assistance needed to enhance total system productivity. How then, can a small business compete in this fast-paced business environment? How can it be assured that it's optimizing system performance and maximizing the technology investment?

The Solution

IT Pros delivers the same level of complete technical support found at large companies, but at an affordable, flat monthly fee. We provide the highest quality service at an affordable price by using a combination of local onsite experts and network management tools and services performed over the Internet. Troubleshooting, training, support & planning. All in one place, all at one price. Far more than just fixing your PC, Server and Network problems when they occur, the system engineers in our Network Operations Center will proactively monitor your business’s entire IT infrastructure. Often, we anticipate and prevent issues before they occur. Should you encounter an IT issue, IT Pros will resolve it quickly, often responding immediately to drastically reduce or eliminate business downtime.

You Can Do Better

Remember, consultants that charge by the hour have little incentive to keep you out of trouble. The more problems you have the more they make. With IT Pros, you’ll enjoy the security and stability of a budgeted line item. And because you’re on a monthly contract with a set fee, your best interest of up time with no problems is perfectly aligned with ours.

That’s why in addition to managing your PCs, Servers and Network, we also look after the maintenance, support and security of your applications. We handle the defense and recovery of PC and Server data should it ever be compromised. We even offer a complete set of CIO and CTO services.

It’s simply a level of partnership no other company provides. Which is precisely what you’d expect from a company that enjoys the prestigious designation of Microsoft Gold Certified Partner and a full staff of Microsoft Certified Professionals.

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